Nhân dịp Hà Nội vắng thật là vắng ;))
Thế là Hà Nội vắng em
Anh theo các phố đi tìm ngày qua.
Phố này bên cạnh vườn hoa,
Nhớ khi đón gió, quen mà chưa thân.
Phố này đêm ấy có trăng,
Cùng đi một quãng nói bằng lặng im.
Phố này anh đến tìm em,
Người qua lại tưởng anh tìm bóng cây.
Anh theo các phố đó đây,
Thêm yêu Hà Nội vắng đầy cả em.
(Tế Hanh)
Great show by Google! Though I wish they’d drop the “Please”.
Great black-op!
So we did it, and no catastrophes struck us. No earthquakes. No plagues, and no one quit. In the year since we dropped the commission system our sales have gone up. In fact, four of the last five months have been record months.
Fog Creek describes the pitfalls of paying salespeople commissions, but misses my favorite argument: Commissions give salespeople a skewed value system. Sales is an incredibly important (and often overlooked) part of your user experience. By telling salespeople that a sale (and revenue, to a further extent) is their ultimate priority, they put customer experience second. It is a problem akin to dark patterns in UI design: By only testing the quantitative and not qualitative, you run a significant risk of slowly and quietly killing your brand.
This is the battle we have been fighting since the beginning, between the good vs. the evil. Not pure good, not pure evil, not about to destroy, only about fighting.
